Terms of Service
Effective Date: 1 January 2024 · Last Updated: 29 March 2026
These Terms of Service ("Terms") govern access to and use of the Cyber Horizon Intelligence platform ("Service") provided by Cyber Horizon Intelligence Ltd. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Eligibility and Authority
You represent and warrant that you are at least 18 years old, acting on behalf of a legal entity, and have authority to bind that entity to these Terms. The Service is intended for business use only.
2. Description of Services
Cyber Horizon Intelligence provides: Threat intelligence and monitoring, domain and infrastructure analysis, vulnerability intelligence aggregation, compliance and risk management tooling, security analytics and reporting. We may modify features from time to time, provided such changes do not materially reduce core functionality.
3. Customer Responsibilities
You agree to maintain the confidentiality of credentials, configure appropriate access controls, ensure lawful use of the Service, and ensure all uploaded data is lawfully obtained. You are responsible for all activity under your account.
4. Acceptable Use
You shall not use the Service for unlawful purposes, attempt unauthorised access, reverse engineer or extract proprietary logic, use the Service to build competing products, interfere with system integrity, perform excessive automated requests, or conduct benchmarking without consent. We may suspend access immediately where use poses a security risk.
5. Subscriptions and Fees
Fees are billed in advance. Subscriptions renew automatically unless cancelled. Fees exclude applicable taxes. Failure to pay may result in suspension or termination. We may change pricing with at least 30 days' notice. Except where required by law, fees are non-refundable.
6. Intellectual Property
All rights in the Service remain our exclusive property. No rights are granted except as expressly stated. You retain ownership of all data submitted and grant us a limited licence to process data solely to provide the Service. Any feedback you provide may be used by us without restriction.
7. Confidentiality
Each party agrees to protect confidential information using reasonable care and not disclose it except as required to perform obligations under these Terms.
8. Data Protection
Where we process personal data on your behalf, such processing is governed by our Data Processing Agreement. You are responsible for ensuring lawful collection and use of personal data.
9. Data Access, Export, and Deletion
During the subscription term, you may access your data within the Service. Upon termination, you may request export of your data within a reasonable period. Data will be deleted in accordance with our Data Processing Agreement.
10. Security and Availability
We implement appropriate technical and organisational security measures aligned with industry standards. The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, error-free operation, or detection of all security threats.
11. No Legal or Compliance Advice
The Service provides tools and information for security and compliance purposes. It does not constitute legal, regulatory, or professional advice. Customers remain responsible for their own compliance decisions.
12. Beta and Experimental Features
We may offer beta or experimental features. Such features are provided "as is", may be modified or discontinued at any time, and may not be subject to the same security or availability standards.
13. Limitation of Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Subject to the above, our total aggregate liability shall not exceed total fees paid in the 12 months preceding the claim. We are not liable for indirect or consequential losses, loss of profits, revenue, or data.
14. Indemnification
You agree to indemnify and hold harmless Cyber Horizon Intelligence Ltd from claims arising from misuse of the Service, violation of law, data you upload, or breach of these Terms.
15. Term and Termination
These Terms remain in effect during your subscription. We may suspend or terminate access for breach of Terms, non-payment, security reasons, or where required by law. Upon termination, access to the Service ceases and data handling follows Section 9 and the DPA.
16. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control.
17. Assignment
You may not assign these Terms without prior written consent. We may assign these Terms in connection with corporate transactions.
18. Governing Law
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
19. Entire Agreement
These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement. In the event of conflict, an executed Order Form or agreement shall prevail.
20. Contact
Legal Department
Cyber Horizon Intelligence Ltd
Email: legal@cyberhorizon.co